Shipping Evidence to Breadcrumb

If you need to send us a device, drive, or other physical evidence following an incident, contact us before shipping anything. Evidence that arrives without a case reference cannot be properly logged to your engagement, and an undocumented handoff can compromise the chain of custody. If you’re experiencing an active incident and haven’t spoken with our team, call 866.486.0070. We’re available 24/7.

Evidence Intake Information + Locations:

Breadcrumb operates in-house digital forensics labs on both coasts. Everything we receive is logged, secured, and handled under documented chain of custody by our own team — never shipped out to a third party. This page tells you how to package what you're sending, which lab to send it to, and what we need from you before it leaves your hands.

Fresno, CA
123 Example Street
Fresno, CA 00000
Albany, NY
123 Example Street
Albany, NY 00000
These are our only two evidence intake locations. Please do not ship evidence to any other Breadcrumb office — it delays intake and creates an extra custody transfer we'd rather avoid.
Contact Us

Contact your Breadcrumb engagement lead, or call 866.486.0070 if you don't have one yet. We'll confirm that shipping is the right move — sometimes it isn't — and tell you which lab to use.

Get your case reference

We'll issue a case number for your engagement. It goes on the outside of the package and on the packing slip. Without it, we can't match your shipment to your matter.

Document what you're sending

Write down each item, its serial number, where it came from, and who handled it last. If your organization uses a chain-of-custody form, send it in the box. If not, we'll provide one — ask your engagement lead for the Breadcrumb custody form.

Package it properly.

See the packaging instructions below. Anti-static, immobilized, sealed.

Ship and tell us

Use a trackable, signature-required service. Send us the tracking number the same day it goes out.

After You Ship

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FAQs

Find answers to common questions about our Managed IT Services and how we can help you.
Managed IT Services involve outsourcing your IT management to enhance efficiency and reduce costs. This includes proactive monitoring, support, and maintenance of your IT infrastructure. Our team ensures your systems run smoothly so you can focus on your core business.
Getting started is simple! Just reach out to our team for a consultation. We'll assess your needs and tailor a solution that fits your business.
Our Managed IT Services include network monitoring, cybersecurity, data backup, and IT support. We customize our offerings based on your specific requirements. This ensures you receive the most relevant services for your business.
Costs vary based on the services you choose and the size of your organization. We offer flexible pricing models to suit different budgets. Contact us for a personalized quote.
Absolutely! Transitioning to our services is seamless and designed to minimize downtime. Our team will assist you every step of the way to ensure a smooth switch.

Still have questions?

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